Reports of Order Sync orders taking long than usual to sync and some reports of duplicate orders in destination Thursday 11th March 2021 17:00:00


There are reports of Order Sync orders taking 2-3 hours to sync with store. There are also some reports of orders being inserted more than once into destination platforms which are seen as duplicate orders.

Our team has identified the issue and are working to resolve the issue.

We found issues in the timer that allows order sync to run every 15 minutes which has now been resolved.